CropIntel Privacy Policy

Information We Collect

Depending on which CropIntel product features you use, we may collect account details such as your name, email address, authentication identifiers, and password reset activity. We may collect farm or field details you provide, including crop type, notes, approximate location, field names, and other agronomic context.

If you use diagnosis features, we may collect uploaded crop or leaf photos, diagnosis results, confidence scores, timestamps, severity estimates, user feedback, and diagnosis history. We may collect device, browser, IP address, log, analytics, error, and API usage information needed to operate, protect, troubleshoot, and improve the service.

Why We Use Information

We use information to provide accounts, operate the scanner, save farms and diagnosis history when those features are enabled, estimate likely crop conditions, provide support, improve reliability and model quality, detect abuse, secure the service, measure basic product usage, and comply with valid legal requests.

Storage And Third Parties

CropIntel may store product data with cloud infrastructure providers, authentication providers, database providers, file storage providers, analytics or error monitoring providers, email delivery providers, and AI or model infrastructure providers used to run the service. These providers receive only the information needed for their services.

This public website loads fonts from Fontshare. If you open the scanner or another CropIntel app from this site, your browser will connect to that separate CropIntel product.

Photos, Location, And Farm Details

Crop photos, farm details, and location information can be sensitive. Only provide information you are comfortable using with CropIntel. We use this data to generate diagnoses, provide history and farm features, troubleshoot issues, and improve the service where permitted.

Retention

We keep account, farm, diagnosis, photo, analytics, log, and API usage information for as long as needed to provide the service, protect it from abuse, resolve disputes, improve reliability, or meet legal and business record needs. We delete or de-identify information when it is no longer needed for those purposes.

Your Choices

You can choose not to provide optional farm details, location details, or crop photos. Some features may not work without that information. You can ask us to access, correct, or delete your account information by contacting us.

To request account deletion, email us from the email address on your CropIntel account. We may need to verify your request before deleting account records, farm records, diagnosis history, and stored photos tied to your account. Some security logs, backup records, billing records, or records required for legal reasons may be retained for a limited period.

Security

We use technical and organizational safeguards designed to protect user information. No internet service can guarantee perfect security, so please use a strong password and contact us if you believe your account or data may be at risk.

Children

CropIntel is intended for growers, agricultural professionals, and other users who can manage farm and crop information. It is not intended for children under 13.

Contact

For privacy questions, account deletion requests, or data requests, contact CropIntel at cropintelar@gmail.com.